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Client is a leading online insurance provider in India offering a range of non-life insurance products tailored to meet diverse customer needs. With products such as car, bike, travel, health, home, and commercial vehicle insurance, Company strives to make insurance straightforward, accessible, and convenient through its digital-first approach.
With a wide array of non-life insurance offerings, the insurance provider needed a robust digital infrastructure that could manage customer interactions across diverse insurance products, facilitate secure payments, and accommodate different languages and regional preferences. Key challenges included:
The primary objective was to create a unified and user-centered digital experience to support company’s customer journeys. Our goal was to design a hybrid CMS platform that could handle end-to-end customer interactions, optimize campaign efficiency, and provide an intuitive experience. Specific objectives included:
DAIPL developed an enhanced digital platform with a focus on hybrid CMS, integrating personalization and optimized customer journeys. Key components included:
In addition to website development, DAIPL provided managed services to ensure the platform’s stability and efficiency:
The hybrid CMS platform empowered company to deliver an intuitive, responsive, and reliable digital experience, resulting in significant business benefits:
Working with Digital Agents has been a game-changer for us. Their expertise in XR technology allowed us to create immersive training modules that are engaging, interactive, and highly effective. From concept to execution, the process was seamless, and their team demonstrated exceptional professionalism and innovation at every step. The digital solutions they developed have enhanced our employee learning experiences significantly.
– Alok Saxena, AVP, Information Technology, Coca Cola
We are thrilled with the outcome of the Simulation-Based Digital Twin VR Platform project. The Digital Agents Interactive team showcased exceptional professionalism and dedication, consistently delivering high-quality results ahead of schedule. Their technical expertise and responsiveness to our evolving needs made collaboration a pleasure. The platform is set to bring significant value to our business, and we appreciate their ongoing support post-project. We look forward to the opportunity to work together again in the future.
– Nitin Jain, Programme Head – EE Industry and Data, Digi-Twin and EE Cooling
I am pleased to certify that Digital Agents Interactive Pvt Ltd has successfully supplied, installed, and commissioned the Alternate Reality Tools for Simulated Survey and Digital Pedagogy for Experimentation aboard our submersible platform for acoustic characterization. The project, completed on 29th March 2023 and accepted on 30th March 2023, met all specifications outlined in our purchase order. Their commendable work and timely execution have significantly contributed to our project objectives.
– Shan Victor Pereira, Project Director, SPACE PROJECT, NPOL
I want to express my deepest gratitude to Digital Agents Interactive for their exceptional support and service to vFabLab over the past seven years. Your technical expertise and dedication have been vital in developing our Virtual Laboratory for Nano-fabrication Operations Training. The innovative solutions provided have empowered students worldwide to gain essential skills, greatly impacting their future careers in nanotechnology. We truly value our partnership and look forward to continuing this remarkable journey together.
– Dr. Muhammad Mustafa Hussain, Purdue University
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