As company’s customer base grew, so did the demand for a robust and responsive digital platform. However, the company’s legacy CMS struggled to keep pace with these evolving needs. The existing infrastructure was a tightly coupled tech stack, where the frontend and backend were closely integrated. This approach led to several roadblocks:
To continue leading in digital insurance, company needed a modern, scalable CMS solution that could support high-performance user journeys across various touchpoints.
Company’s primary objective was to transition from its legacy CMS to a scalable, headless CMS platform that could deliver the following:
With these objectives in mind, the insurance provider sought an innovative, scalable solution to optimize digital interactions across all customer journeys.
Digital Agents Interactive Private Limited (DAIPL) developed a comprehensive, headless CMS platform using Headless Drupal integrated with a lightweight React JS (Next JS with SSR on Node JS) framework. Our solution offered a range of features tailored to company’s requirements, enabling their marketing and business teams to create, manage, and optimize digital experiences seamlessly. Key highlights of our solution include:
Our innovative CMS solution has empowered company to transform its digital experience, resulting in notable achievements: