A prominent telecommunications provider, offering mobile, TV, high-speed internet, and home phone services, faced significant challenges in managing overdue balances across its diverse service lines:
To develop and implement a cost-effective, scalable, and AI-powered solution that could:
We implemented a cutting-edge Generative AI solution tailored to the client’s needs, featuring:
The Generative AI solution delivered measurable results, transforming the client’s payment collection process: